Our story
PawPalss started in a kitchen drawer full of dead pet gadgets.
A camera that stopped saving clips when we wouldn't pay monthly. A feeder whose app was pulled from the store. A litter box that needed a server on the other side of the world to run a cleaning cycle, until one day it didn't. Every one of them was sold on convenience, and every one of them made us the customer service department for our own pets.
So in 2026 we set three rules and built a store around them:
- It has to work with the WiFi off. Physical controls first; apps are a bonus, never a requirement.
- It never charges you monthly. No subscriptions, no cloud fees, no locked-in consumables.
- If your pet refuses it, you send it back. 30 days, prepaid label, no argument. Cats take a week just to approach a new object; you deserve the time to find out.
Sixteen products passed. That's the whole catalog, on purpose. Each one ships free in the US from a domestic warehouse, arrives in 3-7 days, and is covered for a year.
We're a small team, and a real person reads every email at pawpalss.support@gmail.com, usually within a few hours. Tell us what's working, what isn't, and what we should stock next. That's how the catalog grows.
Thanks for being here.
The PawPalss team